Articles by Gregg Marshall

(see also blogging)

"Customer relationship management offers intimacy of the old cornerstore,"  The Wholesaler, Jan-01

"On-line ed. Holds key to raising the level of industry training,"  TheWholesaler, Dec-00

"Portals are your doorway to web-based 'B2B' sales, purchases, and much,much more,"  The Wholesaler, Sep-00

"Electronic Commerce and Its Impact on the Multiple-Line RepresentativeFunction,"  Agency Sales, Aug-00

"The 'net too slow for you? Here'resome fast link-ups,"  The Wholesaler, Jul-00

"Want to use the 'net more but can't stand all the waiting?,"  TheWholesaler, Jun-00

"Internet-Based Customer Service Opportunities,"  Agency Sales, May-00

"It's time for tradition to make way for innovation,"  TheWholesaler, Mar-00

"Be like FedEx? Offer yourcustomers online automated customer self-service,"  The Wholesaler, Feb-00

"Here are some last-minute backup ideas for the new millennium,"  TheWholesaler, Dec-99

"There's no reason to ignore EDI when it's so good for cuttingcosts,"  The Wholesaler, Nov-99

"Setting up for EDI is getting easier, and cheaper, all the time,"  The Wholesaler, Oct-99

"An Idea Whose Time Has Come,"  Supply House Times, Oct-99

"You don't need barcoding to reap the benefits of UPC numbering,"  The Wholesaler, Aug-99

"EDI format tailored to our industry will make e-commerce setups a breezefor wholesalers,"  The Wholesaler, Jul-99

"Today's presentation projectors help you get your point across veryclearly,"  The Wholesaler, Jun-99

"PowerPoint takes presentations beyond yesterday's best audio/visualtechniques,"  The Wholesaler, Apr-99

"Try out a CD-ROM catalog, and you'll get electronic religion fast,"  The Wholesaler, Mar-99

"Finding the Right Software,"  Agency Sales, Feb-99

"ASA Center for Advancing Technology redefines Source ASA+ future,"  ASANews, January/February 1999

"'Source' mfr. Catalog on CD-ROM is cheap, quick, comprehensive,web-ready,"  The Wholesaler, Jan-99

"Manufacturers will find it hard to say no to ASA's improved 'Source'CD-ROM catalog,"  The Wholesaler, Dec-98

"Electronic commerce solutions,"  ASA News, September/October 1998

"Y2K 'bug' is bound to bite your business one way or another,"  The Wholesaler, Sep-98

"What Software Should I Buy?,"  Hotline, July/August 1998